The way to the right questions! Design-Thinking approaches in human-centered service-innovation.

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Philippe Starck at TED

26. August 2010 by Ivan
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Schon drei Jahre her, aber immer noch treffend und amüsant.

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Business Thinking vs. Design Thinking

19. August 2010 by Ivan
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Business thinking

Design thinking

Primary target for value creation

Boards of Directors and senior management

End users

Primary process and goal

Sequential analytic process to make good choices among known alternatives

Iterative synthetic process to create something new that meets multiple criteria

Primary “thinking” media

Words and numbers in documents and projected presentations

Also visualizations in the form of concept depictions including prototypes, demos, exhibits and experience vignettes

Use of abstraction

Pulls useful abstractions out of data to inform decision-making

Pulls useful abstractions out of observations to inform the creation of experiences and artifacts

Cognitive preferences

Logic and pragmatism

Narrative and richness

Stance on emotion

Treat as another (sometimes relevant) input

Welcome it, understand it, and apply understanding to improve user desireablity of concept

Found at Doblin.com via Kaveh Goudarzian, Sr. Lead Programm Manager, Bing Microsoft. Thank you!

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the value of design for business and innovation

19. August 2010 by Ivan
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Patrick Whitney, Institute of Design Dean and Steelcase / Robert C. Pew Professor explains the value of design for business and innovation – in under four minutes!

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Book of the Week

18. August 2010 by Ivan
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The Book of this Week is a DVD. Yepeeee!

BRAND STRATEGY + DESIGN THINKING = NONSTOP INNOVATION
In this DVD video, brand guru Marty Neumeier presents concepts from his three bestselling “whiteboard” books–THE BRAND GAP, ZAG, and THE DESIGNFUL COMPANY–to give you the tools you’ll need to thrive in the new economy. Using memorable principles and simple exercises, he’ll lead you and your team on a lively journey from traditional business thinking to “designful” thinking. You’ll come back to these ideas again and again as you transform your company into a powerhouse of nonstop innovation.
-> AMAZON

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Design-Thinking im Zoo Hannover

13. August 2010 by Ivan
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Der Zoo Hannover war Mitte der 90er-Jahre heruntergewirtschaftet. Klaus-Michael Machens krempelte das Konzept völlig um. Mit Erfolg. Geholfen hat dem Zoo-Direktor eine inzwischen populäre Innovationsmethode: Design Thinking.
Zum Bericht der Financial Times

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Animierte Erklärungen

12. August 2010 by Ivan
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Animated Explanations erklärt Dinge mit kurzen Animationen verständlich und fancy.

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Book of the Week

10. August 2010 by Ivan
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“Everybody loves an innovation, an idea that sells.“ But how do we arrive at such ideas that sell? And is it possible to learn how to become an innovator? Over the years Design Thinking – a program originally developed in the engineering department of Stanford University and offered by the two D-schools at the Hasso Plattner Institutes in Stanford and in Potsdam – has proved to be really successful in educating innovators. It blends an end-user focus with multidisciplinary collaboration and iterative improvement to produce innovative products, systems, and services. [Read more →]

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3 Ways to Think Like a Designer

9. August 2010 by Ivan
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Matthew May’s interview with Suzanne Gibbs Howard

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